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Release Notes

R2025.01 - January 2025​

Latest Stable

What's New​

  • Added support for Microsoft Planner in Ticketing API
  • Introduced batch operations for Identity API
  • New webhook event types for real-time updates

Improvements​

  • 25% performance improvement in API response times
  • Enhanced error messages with suggested fixes
  • Reduced webhook delivery latency by 40%

Bug Fixes​

  • Fixed pagination issue in Communications API
  • Resolved timezone handling in scheduled messages
  • Corrected rate limit headers for batch requests

SDK Updates​

  • JavaScript SDK v1.2.0
  • Python SDK v1.2.0
  • Go SDK v1.2.0

R2024.12 - December 2024​

Stable

What's New​

  • GitHub Actions integration in Source Code API
  • Salesforce Service Cloud connector
  • Audit logging for all API operations

Improvements​

  • Optimized database queries for faster list operations
  • Added request retry logic to all SDKs
  • Improved webhook signature validation

Bug Fixes​

  • Fixed OAuth refresh token handling
  • Resolved memory leak in webhook processing
  • Corrected field mapping for custom ticket fields

SDK Updates​

  • JavaScript SDK v1.1.8
  • Python SDK v1.1.8
  • Java SDK v1.1.5

R2024.11 - November 2024​

Stable

What's New​

  • Microsoft Graph API integration for Identity
  • Zendesk connector for Ticketing API
  • File attachment support in Communications API

Improvements​

  • 30% reduction in API latency
  • Enhanced filtering capabilities
  • Better handling of concurrent requests

Bug Fixes​

  • Fixed race condition in webhook delivery
  • Resolved encoding issues with special characters
  • Corrected permission checks for team operations

SDK Updates​

  • JavaScript SDK v1.1.5
  • Python SDK v1.1.5
  • Ruby SDK v1.1.0

R2024.10 - October 2024​

Stable

What's New​

  • Bitbucket Pipelines support in Source Code API
  • Monday.com integration for Ticketing
  • Thread support in Communications API

Improvements​

  • Implemented connection pooling for better performance
  • Added field-level permissions
  • Enhanced search functionality with fuzzy matching

Bug Fixes​

  • Fixed date parsing in different locales
  • Resolved API key rotation issues
  • Corrected webhook retry logic

SDK Updates​

  • JavaScript SDK v1.1.2
  • Python SDK v1.1.2
  • PHP SDK v1.1.0

R2024.09 - September 2024​

Stable

What's New​

  • GitLab CI/CD integration
  • Notion connector for documentation
  • Multi-workspace support for Slack

Improvements​

  • 50% faster bulk operations
  • Improved error recovery mechanisms
  • Better handling of rate limits

Bug Fixes​

  • Fixed authentication timeout issues
  • Resolved data sync conflicts
  • Corrected timezone conversions

SDK Updates​

  • JavaScript SDK v1.1.0
  • Python SDK v1.1.0
  • Go SDK v1.0.8

R2024.08 - August 2024​

Stable

What's New​

  • Azure DevOps integration
  • ClickUp connector for Ticketing
  • Discord thread support

Improvements​

  • Reduced memory usage by 30%
  • Enhanced webhook security
  • Better handling of large payloads

Bug Fixes​

  • Fixed connection timeout issues
  • Resolved caching problems
  • Corrected field validation logic

SDK Updates​

  • JavaScript SDK v1.0.8
  • Python SDK v1.0.8
  • Java SDK v1.0.5

R2024.07 - July 2024​

Stable

What's New​

  • Jira Service Management support
  • PagerDuty integration
  • Advanced search operators

Improvements​

  • Optimized webhook delivery system
  • Added response compression
  • Improved SDK error handling

Bug Fixes​

  • Fixed OAuth scope issues
  • Resolved data export formatting
  • Corrected bulk update operations

SDK Updates​

  • JavaScript SDK v1.0.5
  • Python SDK v1.0.5
  • Ruby SDK v1.0.3

R2024.06 - June 2024​

Stable

What's New​

  • ServiceNow connector
  • Confluence integration
  • Webhook event filtering

Improvements​

  • 35% faster authentication flow
  • Enhanced data validation
  • Better support for custom fields

Bug Fixes​

  • Fixed session management issues
  • Resolved API versioning conflicts
  • Corrected response pagination

SDK Updates​

  • JavaScript SDK v1.0.3
  • Python SDK v1.0.3
  • PHP SDK v1.0.2

R2024.05 - May 2024​

Stable

What's New​

  • Shortcut (formerly Clubhouse) integration
  • Microsoft Teams calling API
  • Batch webhook delivery

Improvements​

  • Reduced API response size
  • Enhanced security headers
  • Better handling of network errors

Bug Fixes​

  • Fixed data migration issues
  • Resolved character encoding problems
  • Corrected rate limit calculations

SDK Updates​

  • JavaScript SDK v1.0.2
  • Python SDK v1.0.2
  • Go SDK v1.0.2

R2024.04 - April 2024​

Beta

What's New​

  • Beta release of Analytics API
  • Salesforce integration preview
  • Webhook replay functionality

Improvements​

  • Initial performance optimizations
  • Basic error handling
  • Simple rate limiting

Known Issues​

  • Limited filtering options
  • No bulk operations support
  • Basic authentication only

SDK Updates​

  • JavaScript SDK v1.0.0-beta
  • Python SDK v1.0.0-beta

R2024.03 - March 2024​

Beta

What's New​

  • Beta release of Identity API
  • Initial OAuth2 support
  • Basic user synchronization

Improvements​

  • Core API stability improvements
  • Basic documentation
  • Initial SDK releases

Known Issues​

  • Limited platform support
  • No advanced features
  • Basic error messages

SDK Updates​

  • JavaScript SDK v0.9.0
  • Python SDK v0.9.0

R2024.02 - February 2024​

Alpha

What's New​

  • Alpha release of Communications API
  • Slack integration preview
  • Basic message sending

Improvements​

  • API design finalization
  • Initial testing framework
  • Basic examples

Known Issues​

  • Limited functionality
  • No production support
  • Frequent breaking changes

R2024.01 - January 2024​

Alpha

What's New​

  • Initial alpha release
  • Ticketing API preview
  • Source Code API preview

Features​

  • Basic CRUD operations
  • Simple authentication
  • Minimal documentation

Known Issues​

  • Not production ready
  • Limited platform support
  • No SDK support

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