Create Ticket
POST/api/v1/ticketing/:organizationId/collections/:collectionsId/tickets
Creates a new ticket within the specified organization. Ticket types include:
- Jira: Issues Types (
type: "task" | "bug" | "story" | "epic" | "sub-task") - Linear: Issues (
type: "bug" | "feature" | "improvement") - ServiceNow: Records (
type: "incident" | "problem" | "change_request") - GitHub: Issues (
type: "task" | "bug" | "feature") - Azure DevOps: Work Items (
type: "task" | "bug" | "user story" | "issue" | "feature" | "epic") - Salesforce: Cases (
type: "incident" | "task") - GitLab: Issues (
type: "issue" | "incident" | "problem" | "task" | "feature") - Zendesk: Tickets (
type: "problem" | "incident" | "question" | "task")
Request
Responses
- 200
- 400
- 401
- 403
- 404
- 500
Successful Operation
Bad Request - The request was invalid or cannot be served in Unizo
Response Headers
A unique identifier for tracking requests and responses across Unizo's system. This header is included in all API responses and can be used for troubleshooting and support purposes. When contacting Unizo support, please include this ID to help identify your specific request.
Unauthorized - Authentication is required and has failed or has not been provided in Unizo
Response Headers
A unique identifier for tracking requests and responses across Unizo's system. This header is included in all API responses and can be used for troubleshooting and support purposes. When contacting Unizo support, please include this ID to help identify your specific request.
Forbidden - The server understood the request, but is refusing to fulfill it in Unizo
Response Headers
A unique identifier for tracking requests and responses across Unizo's system. This header is included in all API responses and can be used for troubleshooting and support purposes. When contacting Unizo support, please include this ID to help identify your specific request.
Not Found - The requested resource could not be found in Unizo
Response Headers
A unique identifier for tracking requests and responses across Unizo's system. This header is included in all API responses and can be used for troubleshooting and support purposes. When contacting Unizo support, please include this ID to help identify your specific request.
Internal Server Error - An error occurred within Unizo's system
Response Headers
A unique identifier for tracking requests and responses across Unizo's system. This header is included in all API responses and can be used for troubleshooting and support purposes. When contacting Unizo support, please include this ID to help identify your specific request.