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API Coverage

Compare API endpoint support across different asset management platforms. This matrix shows which features are available for each integration.

Filter by capabilities

RESOURCEOrganizationAssetAsset RelationshipOwner
ServiceNow
FreshService
RunZero

Field Mappings​

Our unified API standardizes data models across different asset management providers. Below you can see how Unizo fields map to provider-specific fields for each data model.

Organization

Organizations and business units that own and manage assets

Unizo Field
ServiceNow
FreshService
RunZero
idOrganization identifier
nameOrganization name
typeOrganization type
parent_idParent organization identifier
statusOrganization status
location_nameLocation name
countryCountry
cost_centerCost center
business_criticalityBusiness criticality level
created_atCreation timestamp
updated_atLast update timestamp

Asset

IT assets and configuration items (CIs) in the CMDB

Unizo Field
ServiceNow
FreshService
RunZero
asset.idAsset identifier
asset.nameAsset name
asset.descriptionAsset description
asset.statusAsset status
network.ipAddressIP address
network.macAddressMAC address
network.fqdnFully qualified domain name
os.nameOperating system name
ownership.owner.idOwner identifier
ownership.owner.nameOwner name
ownership.owner.emailOwner email
location.idLocation identifier
location.nameLocation name
security.criticalityAsset criticality level
relationship.idRelationship identifier
relationship.targetAssetIdTarget asset identifier
relationship.typeRelationship type
changeLog.createdDateTimeCreation timestamp
changeLog.updatedDateTimeLast update timestamp

Asset Relationship

Relationships and dependencies between assets

Unizo Field
ServiceNow
FreshService
RunZero
typeRelationship type
idRelationship identifier
sourceAssetIdSource asset identifier
targetAssetIdTarget asset identifier
directionRelationship direction
isBusinessServiceLinkWhether this is a business service link
confidenceScoreConfidence score
effectiveFromEffective from date
effectiveToEffective to date
createdDateTimeCreation timestamp
updatedDateTimeLast update timestamp

Owner

Asset owners and responsible individuals

Unizo Field
ServiceNow
FreshService
RunZero
idOwner identifier
usernameOwner username
nameFull name
firstNameFirst name
lastNameLast name
emailEmail address
employeeIdEmployee identifier
employeeTypeEmployee type
jobTitleJob title
departmentDepartment
costCenterCost center
phonePhone number
timezoneTimezone
locationNameLocation name
officeLocationOffice location
createdDateTimeCreation timestamp
updatedDateTimeLast update timestamp

Native Provider Field Support​

Leveraging nativeResponse​

The nativeResponse field enables you to access provider-specific features beyond our unified common data model. This feature allows you to:

  • Access provider-specific asset attributes not included in the common data model
  • Implement custom CMDB workflows using native provider capabilities
  • Utilize advanced asset tracking features unique to each platform
  • Maintain compatibility with existing provider-specific integrations
Enterprise Feature

The nativeResponse field is available exclusively for Enterprise and Launch Customer subscriptions. Contact our sales team to upgrade your plan and unlock access to native provider data.

How to Use nativeResponse​

{
  "type": "hardware",
  "asset": {
    "id": "asset-123",
    "name": "PROD-WEB-01",
    "description": "Production web server",
    "status": "active"
  },
  "network": {
    "ipAddress": "10.0.1.50",
    "macAddress": "00:1A:2B:3C:4D:5E",
    "fqdn": "prod-web-01.internal.example.com"
  },
  // ... other unified fields
  "nativeResponse": {
    // Complete provider-specific response
    "sys_class_name": "cmdb_ci_server",
    "install_status": "1",
    "warranty_expiration": "2026-12-31",
    "discovery_source": "ServiceNow Discovery",
    "maintenance_schedule": {
      "id": "sched-789",
      "name": "Monthly Patching Window"
    }
  }
}

Need Something More?​

Working on a unique asset management integration? Need extra fields for your CMDB tools? We're here to help.

Get in touch:

We'd love to hear about your use case and help expand our API to meet your needs.