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How to integrate Opsgenie account?

Overview​

To access Opsgenie, you will need:

  • Opsgenie API base URL
  • API Key (also called “GenieKey”)

Step 1: Log In to Opsgenie Console​

  1. Go to your Opsgenie account in the browser.
  2. Sign in using your username / Atlassian account / credentials. Ensure you have sufficient permissions (Admin / Owner).

Step 2: Navigate to API Key Management​

  1. From the Opsgenie UI, go to Settings → App Settings → API Key Management.
  2. Alternatively, if you are adding an API integration (team-level), go to Settings → Integrations → Add an API Integration.

Step 3: Create / Add a New API Key / Integration​

  1. Choose Add New API Key if you want a key for global / account-based access.

  2. Give the key a name / label that describes its purpose (e.g. "Monitor Alerts Integration").

  3. Select the access rights / permission scopes for this API key. Typical scopes include:

    • Read access (to view alerts/incidents/configuration)
    • Create / Update access
    • Configuration access (to modify settings etc.)
    • Delete access (if needed)

  4. Click Add API Key (or Save) to generate the key.

Step 4: Obtain / Copy the API Key, Base URL​

  1. Once generated, copy the API Key. You may only see it once. Store it securely.
  2. Note down the base URL to use. If your Opsgenie account is in the EU region, use https://api.eu.opsgenie.com. Otherwise use https://api.opsgenie.com.