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How to integrate Jira Service Management account?

Overview​

To access Jira Service Management, you will need:

  • Jira Cloud site URL (e.g. https://<your-domain>.atlassian.net)
  • API Token

Step 1: Log in to Atlassian / Jira​

  1. Go to your Jira instance (for Cloud: https://<your-domain>.atlassian.net).
  2. Sign in with your Atlassian account (email/password, or via SSO if enabled).

Step 2: Generate an API Token​

  1. In any Atlassian Cloud product, go to your Atlassian account: click your avatar → Manage account.
  2. Go to Security → API tokens. (Or directly: https://id.atlassian.com/manage/api-tokens)
  3. Click Create API token.
  4. Give it a descriptive label/name.
  5. Click Create, then copy the token (it will only be shown once).